Overview
This 1-day course will introduce delegates to the meaning of 'personal influence', what it is and how it can be used to enable them to get what they want from situations where they need to be influential.
Prerequisites
No prior formal knowledge or experience is required.
Course duration
1 Day(s)
Course outline
Personal Influencing Techniques
Skills Development Cycle
The Johari Window
Giving and Receiving Feedback
- Introduction
- Giving Feedback
- Receiving Feedback
- What Are Inter-personal Skills?
Assertive/Responsive Model
A Model for Influencing Others
A Model for Personal Effectiveness
- Expressing Views and opinions
- Stating Needs and Wants
- Using Incentives and Pressures
- Active Listening
- Drawing Out
- Building on Common Ground
Exercises
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