Overview
Professional trainers produce professional results. This 3-day course will provide participants with a solid foundation of skills and knowledge of process of learning, the role of the individual trainer and issues of importance when working with groups.
Prerequisites
Knowledge of the subject(s) they will be training and understanding of the training role in their organisation.
Course duration
3 Days
Course outline
Learning Styles: General Descriptions
- Activists
- Reflectors
- Theorists
- Pragmatists
The Learning Cycle
The Learning Curve
Successful Training
Aims and Objectives
- Aims
- Objectives
- Purpose
- SMART Objectives
How Master Trainers Get That Way
- Accepting Difference
- Using Silence
- Knowing When You Do not Know
- Cultivating Variety
- Endurance and Openness
Communications
- Body Language
- Reference Systems Indicators
Visual Aids
- Designing Visual Aids
- Making Technical Courses Relevant
- Clarity of Explanations
- Use Your Imagination!
- Making Courses Interesting
How to Plan a Training Event
- Setting the Stage
- Preparing the Delegates in Advance
- Rehearsal
Trainer Conduct and Control
- Prepare
- Keep to Time
- Look and Act Professionally
- Use Eye Contact
- Speak Clearly
- Stand Well
Questioning Technique
- Placing Questions
- Handling Answers
- Dealing with Questions
- Questions to Avoid
Ways of Working With Adult Learners
Control Techniques
- The Four Most Common Problems
People Handling
- Good Delegates
- Poor Delegates
What to Do When Things go Wrong
Fixing Problems
Groups
- Stages
- Issues in Group Life Cycle
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