Business Analysis for Non-Business Analysts


Overview:

Understanding business process, pain points, and opportunities for improvement is everyone’s job, even if your title isn’t “business analyst”. Being able to create efficiencies, reduce costs, and effectively communicate are professional skills that can be used in any position. This 2-day Business Analysis for Non Business Analysts course will help participants sharpen their ability to think critically, look at the big picture as well as drill down into the details. They will learn how to properly initiate, analyze and develop a conceptual design within a 2 day timeframe. Replete with both “hard” and “soft” skills, this course builds a sound strategy for analyzing business processes and demonstrates how to apply concepts and practical techniques within the context of an experiential learning environment.

Audience:

Those who need to learn practical systems thinking: project managers, decision makers, team leads, managers, information technology (IT) professionals, or other business professionals.

Prerequisites

None

Course duration:

2 days

Course outline:

1. Introduction

  • Define Business Analysis and what it means in today’s environment
  • Recognize the System Development Life Cycle and various approaches
2. Enterprise Analysis
  • Define Enterprise Analysis and state its purpose
  • Identify the types and sources of information useful in this level of analysis
3. Defining the Project Scope
  • Define the current issues and future benefits of the new system
  • Identify the functional areas and stakeholders impacted by the issues
  • Define the preliminary project scope and objectives
4. Procedure Analysis
  • Define key terms important to procedure analysis
  • Analyze a written procedure and associated forms and reports
  • Discuss key components and the importance of process modeling
  • Create an activity diagram also known as a swim lane diagram
  • Decompose activities into further details using a process script
5. Interviewing
  • Recognize the importance of stakeholder involvement
  • Understand the best techniques for preparing and holding an interview
  • Discuss various questioning and listening techniques
  • Learn how to recognize and capture stakeholder requirements
  • Experience interviewing key stakeholders
6. Requirements, Assumptions and Constraints
  • Define effective requirement practices and SMART requirements attributes
  • Identify stakeholder requirements
  • Recognize assumptions and constraints
7. Defining a Solution
  • Manage the project scope boundaries and change while defining a solution
  • Redesign process, systems, and organization change

Wintrac Inc.
16523 SW McGwire Ct.
Beaverton OR 97007
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