Overview:
Understanding business process, pain points, and opportunities for improvement is everyone’s job, even
if your title isn’t “business analyst”. Being able to create efficiencies, reduce costs, and effectively
communicate are professional skills that can be used in any position. This 2-day Business Analysis for
Non Business Analysts course will help participants sharpen their ability to think critically, look at the
big picture as well as drill down into the details. They will learn how to properly initiate, analyze and
develop a conceptual design within a 2 day timeframe. Replete with both “hard” and “soft” skills, this
course builds a sound strategy for analyzing business processes and demonstrates how to apply concepts
and practical techniques within the context of an experiential learning environment.
Audience:
Those who need to learn practical systems thinking: project managers, decision makers,
team leads, managers, information technology (IT) professionals, or other business professionals.
Prerequisites
None
Course duration:
2 days
Course outline:
1. Introduction
2. Enterprise Analysis
3. Defining the Project Scope
4. Procedure Analysis
5. Interviewing
6. Requirements, Assumptions
and Constraints
7. Defining a Solution