Coaching Conversations

Overview:

Successful coaching sessions can provide employees with increased motivation and a greater dedication to organizational goals. This course teaches students the most effective ways to conduct coaching sessions and how to utilize coaching for career development, performance improvement, and training management.

Audience:

Managers interested in learning more about effective coaching tools and techniques.

Prerequisites

None.

Course duration:

1/2 Day

Course outline:

1. Coaching for Performance Improvement

An Overview of Coaching
Context: Conducting a Coaching Session
Communication Skills: Expert Questioner
Communication Techniques: Inquiry and Advocacy
Context: Coaching for Performance Improvement
Conversation: Define the Opportunity or Problem
Conversation: Analyze Options
Conversation: Develop and Action Plan

2. Coaching for Career Development

Context: The Career Coaching Process
Context: Finding Energy, Joy and Passion
Context: What Next?
Conversation: Finding Your Passion
Conversation: Setting SMART Goals

3. Coaching for Training Specific Skills

Context: Implementing the Steps to Effective Coaching
Conversation: Brainstorming Around a Task

4. Coaching a Business Team

Context: What Makes an Effective Business Team Coach?
Coaching Techniques: Empowering Team Members
Conversation: Rewards and Recognition as a Springboard to Improvement