Overview:

In today's fast-paced world, employees have to be able to get their point across quickly or they won't be effective. To succeed in this type of environment, technical professionals need effective communication skills to accompany their technical prowess. The ability to communicate, cooperate, coordinate, resolve differences and persuade others effectively will determine success as much as the ability to perform the technical aspects of the job. This program will help technical employees build rapport with a wide variety of individuals, prepare effective business documents and prevent unnecessary conflict.

Audience:

Technical professionals interested in maximizing their professional communication skills.

Prerequisites

None.

Course duration:

1 day

Course outline:

1. Characteristics of Technical Professionals

• Strengths and shortcomings of technical professionals
• Do you speak techie?