Fast Start® in Business Analysis v4.1


Overview:

From enterprise analysis and scope definition to requirements determination and conceptual design, the Fast Start® in Business Analysis workshop gives analysts a thorough understanding of the entire Systems Development Life Cycle. Replete with both “har d” and “soft” skills, this three - day course builds a sound strategy for analyzing business processes and demonstrates how to apply concepts and practical techniques within the context of an experiential learning environment. Students emerge from this works hop with a solid foundation of business analysis thinking as well as a greater understandin g that doing the right things are just as important as doing things right .

Audience:

Those who need to learn practical system thinking: business systems analysts, managers, information technology (IT) professionals, or other business professionals.

Prerequisites

None

Course duration:

3 days

Course outline:

1. Introduction

  • Defining Business Analysis
  • What is Business Analysis?
  • What is a Business Analyst?
  • International Institute of Business Analysis (IIBA)
    • Business Analysis
    • Body of Knowledge
  • Workshop Objectives
  • Today’s Approach to Business Analysis
  • The Systems Development Life Cycle
  • Workshop Agenda
  • Getting the Most from This Workshop
  • Workshop Logisitics
  • Your Role this Week
  • Workshop Materials
2. Strategy Analysis
  • What is Enterprise Analysis?
  • What Has Changed?
  • What Information Should We Gather for Enterprise Analysis?
  • How Should We Collect This Information?
  • Types of Information to Collect
  • Sources of Information
  • How Does Enterprise Analysis Help the Project?
  • Real-World Application
3. Defining the Project Scope
  • An Approach to Project Definition
  • Step One – Identify Issues
  • Uses for Issues
  • Step Two – Recognize Future Benefits
  • Step Three – Identify the Stakeholders and Sponsor
  • Step Four – Diagram the Functional Flow
  • Step Five – Define the Project Objectives and Scope
  • Scope Exclusions
  • Real-World Applications
4. Procedure Analysis
  • Preparing for Analysis
  • What Information Should We Gather to Analyze?
  • Why Perform Procedure Analysis?
  • Definitions
  • Performing Procedure Analysis
  • Process Flow Modeling
  • Why Create Models?
  • Symbols Used in Process Flow Models
  • Swim Lane Diagram
  • Guidelines for Creating Swim Lane Diagrams
  • Process Scripts
  • Old Procedure
  • Process Script Procedure
  • Real-World Application
5. Interviewing
  • Why Interview?
  • Preparing for the Interview
  • Interview Structure
  • Questioning and Listening Techniques
  • Listening for Requirements
  • Holding the Interview
  • Teleconference Interviews
  • Real-World Application
6. Requirements, Assumptions, and Constraints
  • Effective Requirements Practices
  • Requirements
  • Types of Requirements
  • SMART Requirements
  • Identifying User Requirements
  • Assumptions and Constraints
  • Real-World Application
7. Defining a Solution
  • Solution Definition
  • System Improvement
  • System Redesign
  • Review Project Scope
  • Future State Changes
  • Process Improvement
  • Process Change
  • Systems Development
  • Systems Change
  • Organization Change
  • Impact Analysis
  • Process Improvement Impact
  • Systems Development Impact
  • Organization Change Impact
  • Real-World Application
8. Solution Implementation Planning
  • Systems Development Life Cycle Review
  • Phases for Implementation Planning
  • Planning to Implement the Future Changes
  • Visualizing the Project Schedule for Implementing the Solution
  • Step 1 – Break the Project Down into Tasks
  • Step 2 – Sequence the Tasks
  • Step 3 – Estimate Time
  • Step 4 – Assign Resources
  • Step 5 – Chart the Plan
  • Real-World Application
9. Management Presentation
  • Business Case
  • What’s in this Management Presentation?
  • Presentations
  • Rehearsal and Practice Run
  • Multi-Media
  • Numbers
  • Written Words
  • Graphics
  • Spoken Words
  • Behavior Styles
  • Task vs. People
  • Methodical vs. Direct
  • Four Style Strategy
  • Real-World Application
Appendix A - Recommended Reading

Appendix B - Glossary

Appendix C - Index

Exercises



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16523 SW McGwire Ct.
Beaverton OR 97007
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