Lotus Training : Lotus Domino R5 Mail Administration

Lotus Domino R5 Mail Administration

Lotus Training Overview

During this course you configure traditional Notes mail as well as standards-based SMTP mail transfer and delivery. You set up the Notes client, a POP3 and IMAP4 Internet mail client, and a Web browser to send and receive mail.

This course stresses the role of directories, including the Domino Directory, Directory Assistance, and the Directory Catalog. It also covers the configuration of Domino to support LDAP requests.

This course also covers mail security for both Notes and Internet mail clients, including the use of X.509 certificates for digital signing and encryption.

This is an intensely practical course, offering significant hands-on experience with the Domino Server and Domino Administrator software.

Lotus Training Learning Objectives

In this course, you will learn how to:

configure Intranet and Internet mail routing using the NRPC and SMTP protocols

set up the Notes client to send and receive mail and set up an Internet mail client to send mail via SMTP and retrieve mail via POP3 or IMAP4 protocols

utilize the Domino Directory, Directory Assistance, and the Directory Catalog (server and mobile versions) for mail addressing as well as for mail transfer and delivery

configure the Domino Server to support name and address book lookups by Internet mail clients using LDAP

utilize Notes mail security features and serve as your own Internet Certificate Authority, create Server and client X.509 digital IDs, enable SSL, and digitally sign and encrypt Internet mail

support Notes calendar and scheduling, including inter-domain resource reservations

configure Notes mail to use a Shared Object Store

move Notes mail files using the Administration Process

monitor and troubleshoot mail transfer and delivery.

Lotus Training Audience

This course is part of a series of courses. Follow these paths to master all aspects of the Domino Server, Domino Administrator, and the administration of Lotus Notes and browser clients:

Courses later in the series assume that you have mastered the content of earlier courses.

This course is designed for LAN administrators who are responsible for supporting mail on Lotus Domino Servers, Notes

Clients, and Internet mail clients and who:

are proficient Notes R5 mail users

have installed and configured a Domino Server (R5)

have taken the Domino Administration Basics and Notes Client Administration courses or have the equivalent knowledge.

You will find the course especially rewarding if you have already installed a Domino Server and a handful of Notes Clients and have had some experience designing Notes databases.

Lotus Training Course duration

4 days

Lotus Training Course design

This course balances lecture with hands-on exercises.

Please consult the Set Up document for this course to make sure the correct environment is in place before starting the course. This course requires a pre-configured Domino Server, a pre-configured Domino Administrator/Notes client.

Lotus Training Course outline

Topic 1: Mail Overview
	Key points Mail Terminology Terms applied to Internet mail Message flow in Notes mail Choosing a mail protocol Mail file access Notes client access to Internet mail Mail requirements and this course
Topic 2: NRPC Message Transfer
	Key points Protocol independence Think Domino Domino Domain Notes Networks Multiple Notes Networks One WAN, multiple Notes Networks Multiprotocol servers Notes mail architecture Router task Exercise: Test mail delivery Message document internals
Topic 3: Notes Client Configuration
	Key points Create mail Format mail Submit mail to recipient Deliver mail to user Read mail User Registration Exercise: Test mail delivery ACL considerations Agent Manager security Limiting pre-delivery agents and rules
Topic 4: Inter-Network Notes Mail Routing
	Key points Do you even need Connection documents? Two Connections are needed Create Connection document Replication is necessary Explicit inter-domain addressing Error messages Exercise: Connection document Routing by mail priority Routing restrictions Scheduling guidelines
Topic 5: Inter-Network Routing Topologies
	Key points Serial topology Mesh topology Hub-Spoke topology Viewing the routing topology Exercise: Mail routing through a hub Non-Adjacent Domain document Exercise: Non-Adjacent Domain document Combining schedules On-Demand Routing Cluster connection
Topic 6: Domino Directory and Addressing
	Key points Directory Terminology How directories are used Recipient fields Short names and nick names Router use of Domino Directory Local Address Book
Topic 7: Directory Assistance
	Key points Multi-domain companies Directory Assistance Configure Directory Assistance Exercise: Directory Assistance
Topic 8: Directory Catalog
	Key points Condense and optimize Directory Assistance or Directory Catalog? Two versions of the Directory Catalog Create Directory Catalog Exercise: Create Directory Catalog Mobile Directory Catalog Method 1: Manually create replica of Directory Catalo Method 2: Setup Profile Type-ahead and type-down addressing "Look in" address book Search for people Just-in-time encryption Sample code for People view Action
Topic 9: SMTP Mail Transfer
	Key points The complete Internet mail client All Mail Servers connect to the Internet Internet mail addressing Internal domain routing Exercise: Route mail via SMTP Smart host Relay Host Routing via NRPC to an SMTP Server Message control Extended SMTP On-Demand Routing
Topic 10: Internet Mail Clients
	Key points License implications POP3 Server task POP3 client configuration Exercise: POP3 client configuration MIME and message fidelity Exercise: Send MIME encoded message IMAP task Notes and IMAP4 interoperability IMAP configuration � Server side Convert existing mail files to use IMAP IMAP4 configuration � Client side Browser mail client Exercise: Access mail via browser
Topic 11: Mail Addressing using LDAP
	Key points Other LDAP functions Configure LDAP on the Server LDAP client configuration What LDAP returns Exercise: Configure and test LDAP
Topic 12: Notes Mail Security
	Key points System-required security User-optional security
Topic 13: Internet Certificate Authority
	Key points Internet mail client security overview Anonymous access Name and password authentication Name and Password Authentication over SSL Create Server's Internet Certificate Create Internet Certificate Internet client authentication Internet certificates for Internet clients Internet certificates for Notes clients
Topic 14: Internet Mail Client Security
	Key points Internet certificates for signatures and encryption Outlook Express signs message Notes client signs message Notes client accepts sender's certificate for encrypt Outlook Express client accepts sender's certificate fryption
Topic 15: Notes Scheduling Administration
	Key points Calendaring versus Team Scheduling Supporting technology Schedule Manager operation Free time lookup Calendar Connector Freetime lookup failure Create Resource Reservation database Setup on Single Mail Server Exercise: Single Server Mobile users and free time lookup Drawbacks of remote scheduling Setup on multiple Mail Servers in same domain Freetime queries across domains Exercise: Multi-domain scheduling Non-Notes schedule exchange Calendar Connector over Notes Direct Dialup Resource administrator Server console commands Schedule statistics Troubleshooting
Topic 16: Single Copy Message Store
	Key points Message components Multiple copy message store Single Copy Message Store Object store process Enabling shared object store Displaying information Linking existing messages Creating a new shared object store Delivery/Transfer option Excluding Mail files Move/delete user Mail file Consolidating links Purging old links Shared object store statistics Shared mail view Command summary Exercise: Shared mail Other features Drawbacks
Topic 17: User Mail Database Administration
	Key points Working with Mail databases Full text index Multiple Mail databases Move user Mail database Delete a user Mail quotas Database size logging Database white space Compact Mail Archive
Topic 18: Mail File Design
	Key points Mail database design templates Template association Multiple design templates Limiting message size Shared attachment database Central forms database
Topic 19: Mail Monitoring
	Key points Router status Hidden Memo fields Mail logging Supplemental logging Logging level Mail statistics Mail probes Mail Trace
Topic 20: Mail Tracking and Reporting
	Key points MTC Server task User tracks mail What the tracking request tells you Tracking across domains Track mail in Domino Administrator Report on tracked mail MTC console commands Exercise: Mail tracking and reporting Mail probes
Topic 21: Troubleshooting and Performance
	Key points MAIL.BOX administration Checking for dead mail Held mail Troubleshooting submission errors Troubleshooting transfer errors Troubleshooting delivery errors Adding a user mail file w/o registration Exercise: Mail errors Custom Delivery Failure Messages Mail performance