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Business Skills Training Overview
You are familiar with the management of IT projects. Outsourced IT projects need to be managed a bit differently than regular IT projects. In this course, you will examine the management of outsourced projects as an IT vendor.
Courses Objecties:
You will examine the management of outsourced projects as an IT vendor.
Prerequisites
The following Element K courses are recommended but are not mandatory:
- Project Management for Technical Teams
- Basics of Effective Communication (Second Edition)
Target Student;
IT vendors or vendor managers, project managers, and other professionals who are responsible for managing outsourced personnel or projects.
Hardware Requirements
The following system requirements are the minimum suggested for this course:
- Intel® Pentium® IV processor with at least 300 MHz speed
- Minimum of 64 MB of RAM.
- 10 GB of hard disk space
- CD-ROM or DVD drive
- Keyboard and mouse
- Display system to project the instructor’s computer screen
- Internet connection
Software Requirements
Delivery Method
Instructor led, group-paced, classroom-delivery learning model with structured hands-on activities.
Platform Requirements
Performance-Based Objectives
Upon successful completion of this course, students will be able to:
- recognize the fundamentals of outsourcing.
- discuss vendor selection, pricing models, and the contracting process.
- describe the importance of work transition and people management.
- examine how to manage an outsourced operation.
- describe client relationship management and program governance.
- describe best practices for the financial management of outsourced projects and project closure.
Course duration
1.0 Day(s)
Business Skills Training outline
Lesson 1: Understanding the Fundamentals of Outsourcing
- Topic 1A: Examine the Basics of Outsourcing
- Topic 1B: Examine the Models of Outsourcing
- Topic 1C: Examine the Outsourcing Life Cycle
Lesson 2: Examining Negotiations and Contract Management
- Topic 2A: Identify the Steps in Vendor Qualification and Selection
- Topic 2B: Examine the Pricing Models
- Topic 2C: Implement Contracting
Lesson 3: Managing Transition and People
- Topic 3A: Examine Transition Management
- Topic 3B: Examine People Management
Lesson 4: Managing Outsourced Operations
- Topic 4A: Implement Project Management Practices in Outsourcing
- Topic 4B: Implement Configuration, Risk, and Change Management
- Topic 4C: Examine Issue Management
Lesson 5: Examining Client Relationships and Program Governance
- Topic 5A: Implement Client Relationship Management
- Topic 5B: Examine Program Governance
Lesson 6: Managing Finances and Project Closure
- Topic 6A: Examine the Financial Management of Outsourced Projects
- Topic 6B: Explore Knowledge Transition and Management During Project Closure
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