Retention: Attracting and Keeping Your Best : Leadership Development Training

Retention: Attracting and Keeping Your Best

Overview:

Managing people can be one of the hardest jobs in the world. Trying to meet the needs of a group of people and make them feel comfortable and at ease, all while maintaining a productive environment may seem impossible. But it�s not! Taking retention seriously can, in the end, be the best management tactic that you have ever tackled. This program will offer you methods and procedures that will attract and keep the best employees and also allow you to measure and communicate the benefits and costs of a retention strategy for your organization.

Audience:

HR and Training Professionals

Prerequisites

None.

Course duration:

1 day

Course outline:

1. Why is turnover a serious problem?

What does retention mean?
A serious problem
Turnover myths
Dare to ask

2. Diagnose causes of turnover

Building insight
Questionnaires and surveys
Interviews and focus groups

3. Finding the right people the first time

Establishing a hiring process
Step 1: Identify competencies associated with the position
Step 2: Gather important information
Step 3: Match skills with job competencies
Step 4: Start off on the right foot

4. Creating a constructive culture

An environmental needs pyramid
Establish a positive environment
Promote diversity
Balance

5. Lead to empower employees

Empowerment
Defining managers and leaders
Leadership qualities that build empowerment
Sharing information

6. Performance management strategies

Isn�t pay enough?
Helping employees write SMART performance goals
Reviews, feedback and honesty
The rules of rewards
Celebrate your employees

4. Are my retention solutions working?

Forecasting return on investment (ROI) for retention solutions
An ROI process model
Communicating retention results
Maintaining a low turnover rate
Retention: Attracting and Keeping Your Best