Recruitment Interviewing Workshop

Overview

This interactive workshop guides participants through the recruitment life cycle, from defining skill profiles to making a job offer. It demonstrates how to screen resumes, how to use effective interviewing techniques and how to assess candidates. It also discusses legal constraints. The workshop develops skills in individual and team activities and provides opportunities to refine interviewing skills in role-play exercises.

Prerequisites

None

Audience

This workshop is for anyone involved in recruitment of IT (information technology) professionals. It can be customized for recruitment of other staff.
Maximum number of participants: 12

Course duration

1 Day

Classroom Requirements

Room set up as horseshoe and large enough for team activities, or with break-out rooms for team activities. Overhead projector, flipcharts.

Format

Presentation

Objectives

After this course a student should be able to

Develop job profiles for recruitment purposes
Screen resumes, using job profiles
Plan and prepare recruitment interviews
Design questions for interviews
Structure and conduct interviews
Document the results of interviews
Design and use an analysis matrix to rate candidates
Recognize legal constraints in recruitment

Course outline

Introduction
Interview Requirements

Identifying requirements
Gathering and verifying information
Results of ineffective interviews
Improved interviewing skills

Planning and Preparation

Define job requirements
Job profile/rating system
Finalize interviewing plan
Types of interview
Structure and format selection
Short-listing applicants
Preparing to interview
Strategy
Framing questions
Conducting the interview
Interview Skills
Using questions
Assessing the reliability of responses
Note-taking
Tact and responsivity
Telephone interviewing
Reviewing the interview

Following the Interview

Reviewing and evaluating interview results
Selecting a candidate
Making and closing an offer
Conclusion