Overview:
Thriving as a manager can often pose a challenge to many professionals as they have never received training or they do not understand the various facets that comprise being a manager. This course offers skills and tools to help managers understand their own supervisory styles, develop responsible employees, decrease struggles and conflict, encourage “accountable moments” as learning opportunities, and provide appropriate workplace counseling when needed.
Audience:
Managers interested in fulfilling their managerial potential.
Prerequisites
None.
Course duration:
1 day
Course outline:
1. The New Work Environment
2. Supervisory Styles
3. The Model for Keeping Responsibility Where it Belongs
4. Applying the Model to Behavior and Performance Problems
5. Counseling and Mentoring