Team Building for IT Professionals

Overview

Today, most organizations operate with formal or informal teams. High performance, successful teams must be planned, developed, and nurtured. This workshop describes how selecting team members, setting shared goals, defining team roles, and balancing work preferences can impact on team performance. It also provides opportunities for applying and refining skills through team role-playing.

Prerequisites

None

Audience

IT (information technology) and business professionals involved in building, managing, or participating in teams.
Maximum number of participants: 12

Course duration

1 Day

Classroom Requirements

Room set up as horseshoe and large enough for team activities, or with break-out rooms for team activities. Overhead projector, flipcharts.

Format

Presentation
Written Exercises
Interactive Activities

Objectives

After this course a student should be able to

Define the characteristics and responsibilities of a team
Describe the factors that contribute to building a successful team through each phase of team development
Identify the task and team roles and responsibilities in different types of teams
Describe techniques to facilitate solving different types of problems in teams
Describe techniques to measure and maintain a high level of team performance

Course outline

Introduction
Team Definitions

Team definitions
Team characteristics
- Groups and teams
- Different types of teams
- Success criteria for different types of teams

Building a Team

Team formation
- Team development stages
- Team development characteristics
Successful teams
Team objectives

Team Roles and Responsibilities

Task-related roles and responsibilities
Team-related roles and responsibilities

Problem Solving

Types of problems and solution
Problem-solving techniques

Team Maintenance

Measuring team performance
Maintaining team performance
Managing disagreement and conflict

Conclusion

Personal action plan