Overview:
Before you can build a cohesive team, individual team members must understand their own values and ways they connect with others. In this program you will learn skills to communicate more effectively, minimize misunderstandings and conflict, and build your sense of value. The program takes you further, helping you take your individual strengths to build a group identity. You will create a team mission statement, ground rules and a plan to foster trust and morale that will lead your team to success.
Audience:
Managers or supervisors
Prerequisites
None.
Course duration:
Half day
Course outline:
1. What makes a winning team?
2. Communication skills for team success
3. Troubleshooting difficult situations
4. Maintaining positive team relations