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Tivoli Training Overview
This five day course is intended for System Administrators who will be installing and tailoring the IBM Tivoli Storage Manager solution for their data management strategy. It teaches the participants the fundamentals of ITSM , the terminology, concepts and administrative functions used by ITSM for enterprise data management. The participants get the ITSM hands-on experience through numerous lab exercises.
Tivoli Training Prerequisites
The participants should have a working knowledge of System Administration concepts. Familiarity with operating systems and corporate data management concepts is strongly recommended.
Tivoli Training Audience
This course is designed for System Administrators that need to manage an ITSM data management environment.
Tivoli Training Learning Objectives
The students will learn and practice the implementation of an ITSM 5.2 solution. The theory is reinforced with practical exercises following the lecture.
Tivoli Training Topics
The primary objective of this course is to provide information on these areas:
- ITSM Overview
- Initial ITSM Server and client installation
- Administration overview
- Tailoring the server database
- Tailoring the server storage pools
- Client setup
- Policies and practices
- Schedules and automation
- Reporting
- ITSM Server backup and recovery
Tivoli Training Practical Work
All the major topics are supported by workshop labs. The current lab environment is Windows based and it can be adapted to any ITSM operating environment.
Tivoli Training Course Duration
Five Days
Tivoli Training Course outline
1. The overview
2. The server implementation flow
- The implementation is covered from initial server installation, tailoring the data base and designing and the storage pool architecture. This includes the setup of tape robotics.
- The ITSM objects described here are the Data Base, the Log, the Storage Pools, the Device Classes, the Libraries and the Volumes.
3. The client implementation
- The setup includes the framework, the functional capabilities and the preparation for both manual and automated operation.
- The facilities include:
- backup, restore, archive, retrieve, selection criteria, web client and client option sets.
4. The design and implementation of service level support
- The implications and the best practices within the context of infrastructure constraints are discussed.
- The ITSM objects discussed include: Policy Domains, Policy Sets, Management classes and Copy groups.
5. The automation of the Client activities for successful implementation.
- The scheduling options are described for both client schedules and administrative schedules.
- The steps to design the daily scheduled activities are examined along with the daily routine.
- The ITSM objects discussed are the:
- schedules, server scripts, macros and associations.
6. ITSM Facilities
- Compute Node
- The logs, the monitoring and the reporting facilities are reviewed including centralized logging.
- The facilities and procedures to protect the ITSM server are reviewed including the recommended best practices.
- The movement and management of off-site pools is discussed.
- The steps to full server recovery are covered as a base understanding for disaster recovery.
Minimum Hardware Requirements
Minimum Software Requirements
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