Description

Divisive generational lines can frequently disrupt regular business in the workplace. This course is designed to help students identify and overcome the stereotypes and challenges associated with the four generations in the workplace. Students will learn how to communicate respectfully with others and handle conflict as it arises. In addition, this course will provide students with ideas how to improve their organization so that these issues do not arise again.

Audience

Managers or HR Professionals

Prerequisites

None.

Duration

Half Day

Course outline

1. All of the Generations in the Workplace

• How did we get here?
• Fundamentals for the Workplace
• Who’s who in the different generations
• The four generations
• Focus on similarities
• My generation