Business Skills Training : Appraising Performance

Appraising Performance

Business Skills Training Overview

Appraising Performance provides an overview of the basics of conducting performance appraisals. It provides guidelines and best practices for evaluating and improving the work performance of employees, thereby increasing quality and productivity.

Delivery Method:

This course is designed for instructor-led, group paced classroom-delivery, providing students with structured hands-on activities.

Hardware / Software Requirements

You will need

An overhead projector.
A whiteboard projection screen and markers.
A flip chart and markers.
Microsoft Word 2000.

Performance-Based Objectives

Upon successful completion of this course, students will be able to:

Establish performance expectations so that desired work results are achieved in accordance with the organization's values and quality standards.
Write a performance appraisal so that it reflects an objective evaluation of the individual's work performance.
Prepare for a performance appraisal discussion so that there are no barriers for an effective discussion.
Conduct a performance appraisal so that mutual understanding and cooperation is achieved and a realistic development plan to improve future performance is prepared.
Follow up on a performance appraisal so that future performance meets expectations. .

Course duration

1 Day

Business Skills Training outline

Lesson 1: Establishing Performance Expectations

Topic 1A: Appraise Performance
Topic 1B: Manage Performance
Topic 1C: Establish Performance Expectations

Lesson 2: Writing a Performance Appraisal

Topic 2A: Avoid Common Performance Rating Errors
Topic 2B: Gather Appraisal Information
Topic 2C: Rate Performance
Topic 2D: Ensure Legal Compliance

Lesson 3: Preparing for the Appraisal Discussion

Topic 3A: Prepare the Individual
Topic 3B: Arrange the Logistics
Topic 3C: Prepare Yourself

Lesson 4: Conducting the Performance Appraisal Discussion

Topic 4A: Discuss Your Ratings and Comments
Topic 4B: Resolve Performance Problems
Topic 4C: Cope with Discussion Difficulties
Topic 4D: Plan for the Future

Lesson 5: Following Up

Topic 5A: Evaluate the Effectiveness of the Appraisal Discussion
Topic 5B: Communicate Frequently
Topic 5C: Provide Ongoing Feedback and Coaching

Appendix A: Works Cited

References and Works CitedTopic