Business Skills Training : Giving and Receiving Performance Feedback

Giving and Receiving Performance Feedback

Business Skills Training Overview

You will give and receive performance feedback.

Course Objective:

Upon successful completion of this course, students will be able to:

prepare themselves to give feedback.
leverage performance feedback for professional growth.

Target Student:

This course is intended for a wide range of managers who seek practical guidance regarding giving and receiving performance feedback.

Prerequisites:

There are no prerequisites for this course.

Hardware Requirements

A Pentium� III with 500 MHz (or better), or Macintosh� Intel-based or PowerPC G4 (or better) processor.

At least 512 MB of RAM.

A monitor capable of 1024 x 768 screen resolution and 32-bit color display.

Software Requirements

Each computer requires the following software:

Microsoft� Windows Vista�, Windows� XP (Professional or Home Edition), Windows 2000, or Apple� Mac OS� X 10.4 (or higher).
Microsoft� Internet Explorer� 7 (or higher), Mozilla� Firefox� 2 (or higher), or Apple� Safari� 2 (or higher), with pop-up blocking turned off.
Adobe� Flash� Player 8 (current version recommended).

Course duration

0.5 Day(s)

Business Skills Training outline

Lesson 1: Preparing Yourself to Give Feedback

Topic 1A: Assess Your Skill Level
Topic 1B: Make Performance Feedback Meaningful

Lesson 2: Leveraging Performance Feedback for Professional Growth

Topic 2A: Give Negative Feedback
Topic 2B: Get the Most Out of Self-Directed Feedback