Business Skills Training : Getting the Results Without the Authority

Getting the Results Without the Authority

Business Skills Training Overview

In today's business culture, there are circumstances in which a person who possesses no formal authority is required to accomplish a task or complete a project. Perhaps you will recognize a problem or a business need, and you will assume responsibility to resolve the issue. Or your manager may direct you to complete a task in which you will need to solicit the help of others in order to complete the task. This course offers strategies to build relationships, identify the key people you will need to help complete your project, ask them for the assistance that you need, and orchestrate the process of moving your project forward to completion.

Courses Objecties:

You will you will get results without the authority

Delivery Method:

Instructor led, group-paced, classroom-delivery learning model with structured hands-on activities

Target Student;

Team Leaders, Project Managers, Project Leads, and anyone else who needs to accomplish results without having formal chain-of-command authority

Hardware Requirements

Pentium 90 MHz or higher processor or Macintosh PowerPC.
Screen resolution of 800 x 600 set to 256 colors.

Software Requirements

Windows� 95, Windows� 98, Windows� 2000, Windows� ME, Windows� NT 4.0, Windows� XP Home Edition, or Windows� XP Professional.
Microsoft Internet Explorer 5.0x, 5.5, or 6.0 or Netscape Navigator (excluding 6.0 and 6.1).
Adobe Acrobat Reader 6.0 or higher; Apple QuickTime 5.0 or higher; Macromedia Flash Player 6.0.79 or higher; or Macromedia Shockwave 7.0.2, 8.0, 8.5, 8.5.1 or higher.
Turn off pop-up blocking. (Windows XP with Service Pack 2 Internet Explorer users only.)

Performance-Based Objectives

Upon successful completion of this course, students will be able to:

build relationships with associates.
justify the business need, navigate your company's culture, and develop a resolution strategy.
get what you need from business associates to complete your task.
complete a task or project without assistance.

Course duration

1 Day

Business Skills Training outline

Lesson 1: Building Relationships

Topic 1A: Lay Groundwork
Topic 1B: Establish Rapport With Associates by Helping Them
Topic 1C: Establish Your Credibility

Lesson 2: Creating a Strategy to Get Results

Topic 2A: Justify a Business Need
Topic 2B: Build a Plan Around Your Company's Culture

Lesson 3: Getting What You Need from Others

Topic 3A: Prepare to Approach Others for Help
Topic 3B: Ask for What You Need
Topic 3C: Orchestrate Your Plan
Topic 3D: Reward Contributors

Lesson 4: Completing the Project by Yourself

Topic 4A: Justify Completing the Project by Yourself
Topic 4B: Manage the Consequences of Completing the Project by Yourself