Managing Managers : Leadership Development Training

Managing Managers

Overview:

Why a program about managing managers? What is it that�s difficult? #1: Balancing daily tasks with long-term strategic thinking. If you have managers reporting to you, lots of their �stuff� ends up being �fires� for you to put out. #2: Your direct reports may manage a wide variety of functions, and it�s difficult for you to create a sense of unity and cohesiveness for your entire group. #3: If you�re typical of most mid-level managers (and of most people!), you would just as soon ignore sticky situations such as dealing with difficult people. In fact, you may even back away. Managing managers takes courage, and in this course we give you a simple, but effective two-pronged approach � focusing on developing your business strategy, while also improving your leadership skills.

Audience:

Mid-level managers seeking to improve their management skills and abilities.

Prerequisites

None.

Course duration:

1 day

Course outline:

1. Your role as liaison

Translating the organizational vision into functional strategies
Sharing feedback up and down the organizational ladder
Developing meaningful performance assessment and measurement tools
Building alliances and relationships throughout the organization

2. Sharpening your communication skills

Shifting to a big picture focus
Using story telling to inspire and share information
Developing a strategic message
Using listening skills to avoid misunderstandings and mistakes
Communicating a change message that includes facts and feelings

3. Increasing your management effectiveness

Understanding what motivates your managers
Creating a sense of unity and purpose among different units
Choosing the most appropriate leadership style
Avoiding micromanaging while maintaining practical controls

4. Developing your managers

Using delegation as a tool for growth
Demonstrating the difference between coaching and managing
Helping managers become better coaches
Helping managers achieve organizational goals through individual employee execution
Providing tips for managing a diverse workforce