
Overview
Every day, millions of email messages are exchanged among people within and between organizations. Email has a ubiquitous presence in the lives of many, and it's likely that email technologies will continue to evolve with the changing needs of workplaces. After all, email communication has not been replaced, or its growth slowed, as many predicted with the rise of social media and the widespread adoption of mobile technologies. Many organizations have implemented mail management systems that combine the back-end power of Microsoft® Exchange Server and the front-end intuitive user interface of Microsoft® Office Outlook® 2016.
In this course, you will use Outlook’s advanced features to customize and manage your email communications, including using advanced features to organize emails; managing calendar settings and options; managing contact information; scheduling tasks; and managing Outlook backups and data file settings.
You will:
To ensure your success in this course, you should have end-user skills with any current version of Windows, including being able to open and close applications, navigate basic file structures, and manage files and folders. Additionally, it will benefit you to have basic Outlook skills. You can obtain these skills and knowledge by taking the following course:
This course is intended for people who have a basic understanding of Microsoft® Windows® and want to know how to use Outlook’s advanced features to manage their email communications, calendar events, contact information, search functions, and other communication tasks.
This course is also designed for students who are preparing for the Microsoft Office Specialist certification and who want to prepare for Microsoft Outlook 2016.
Topic A: Insert Advanced Characters and Objects Topic B: Modify Message Settings and Options Topic C: Configure Global Outlook Options Topic D: Customize the Outlook Interface Topic A: Group and Sort Messages Topic B: Filter and Manage Messages Topic C: Search Outlook Items Topic A: Use the Junk E-Mail Filter to Manage Messages Topic B: Manage Your Mailbox Topic A: Use Automatic Replies Topic B: Use the Rules Wizard to Organize Messages Topic C: Create and Use Quick Steps Topic A: Set Advanced Calendar Options Topic B: Create and Manage Additional Calendars Topic C: Manage Meeting Responses Topic A: Import and Export Contacts Topic B: Use Electronic Business Cards Topic C: Forward Contacts Topic A: Assign and Manage Tasks Topic A: Delegate Access to Outlook Folders Topic B: Share Your Calendar Topic C: Share Your Contacts Topic A: Use Archiving to Manage Mailbox Size Topic B: Back Up Outlook Items Topic C: Change Data File Settings
In this course, you will customize command sets, configure mail accounts, set global options, perform advanced searches, apply filters to intercept mail and control spam, create rules to automate many management tasks, work with calendars and contacts, manage tasks, protect data with archiving and data files, as well as share and delegate access to your workspaces. In short, you'll work with a wide range of features and options and, in so doing, understand why Outlook is a leading personal management system.
This course builds upon the foundational knowledge presented in the Microsoft ® Office Outlook® 2016: Part 1 course and will help you customize a communication system well-suited to your work styles. In addition, this course will help you prepare for the Microsoft Office Specialist (MOS) Certification exam for Microsoft Outlook 2016.
Course Objectives
Prerequisites
Target Student
Course-specific Technical Requirements
Hardware
For this course, you will need one workstation for each student and one for the instructor. Each computer will need the following minimum hardware configurations:
Software
Software requirements for all classroom computers:
Course duration
1 Day
Course outline
Lesson 1: Modifying Messages and Setting Global Options
Appendix B: Configuring Email Message Security Settings
Appendix C: Microsoft Outlook 2016 Common Keyboard Shortcuts