Project Management / Business Training Overview

You are familiar with the management of IT projects. Outsourced IT projects need to be managed a bit differently than regular IT projects. In this course, you will examine the management of outsourced projects as an IT vendor.

Target Student;

IT vendors or vendor managers, project managers, and other professionals who are responsible for managing outsourced personnel or projects.

Course Objective;

You will examine the management of outsourced projects as an IT vendor.

Prerequisites:

The following Element K courses are recommended but are not mandatory:

• Project Management for Technical Teams
• Basics of Effective Communication (Second Edition)

Instructor led, group-paced, classroom-delivery learning model with structured hands-on activities.

Hardware Requirements

The following system requirements are the minimum suggested for this course:

• Intel® Pentium® IV processor with at least 300 MHz speed
• Minimum of 64 MB of RAM.
• 10 GB of hard disk space
• CD-ROM or DVD drive
• Keyboard and mouse
• Display system to project the instructor’s computer screen
• Internet connection

• Microsoft® Windows® XP

• Microsoft® Windows® XP

Upon successful completion of this course, students will be able to:

• recognize the fundamentals of outsourcing.
• discuss vendor selection, pricing models, and the contracting process.
• describe the importance of work transition and people management.
• examine how to manage an outsourced operation.
• describe client relationship management and program governance.
• describe best practices for the financial management of outsourced projects and project closure.

Lesson 1: Understanding the Fundamentals of Outsourcing

• Topic 1A: Examine the Basics of Outsourcing
• Topic 1B: Examine the Models of Outsourcing
• Topic 1C: Examine the Outsourcing Life Cycle