Business Skills Training Overview

New managers want to be able to step forward and assume their new responsibilities with confidence. You want to be able to lead the individuals on your team effectively by conducting ongoing performance appraisals; delivering helpful and instructive feedback, training, and coaching; and designing and implementing performance standards. You also want to develop talent within your team by employing effective performance-management strategies on the job. This course will give new managers essential performance-management skills.

Courses Objecties:

You will explore basic performance-management techniques. You will identify methods of developing talent, harnessing the engagement of team members, and offering training and coaching to individual team members through performance-management strategies. You will develop and implement performance standards, conduct performance appraisal conversations, and give appropriate feedback and coaching to individuals for their edification and the benefit of the team, department, and company.

Prerequisites

There are no prerequisites for this course. Taking the Coaching Essentials course is recommended.

Delivery Method:

Instructor led, group-paced, classroom-delivery learning model with structured hands-on activities

Target Student;

This course is intended for a wide range of first-time managers.

Hardware Requirements

• A Pentium 90 MHz or better, or Macintosh PowerPC.
• Screen resolution of 800 x 600 set to 256 colors.