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Interviewing Skills for IT Professionals
Overview

This interactive workshop provides an opportunity to learn the different phases of interviewing: preparation and planning, conducting an interview, and follow-up. It also provides role-playing exercises that enable participants to apply and refine their interviewing skills. NOTE: This course does not cover recruitment interviewing.

Prerequisites

None

Audience

IT professionals who gather and assess information. The workshop can be customized for other professionals.
Maximum number of participants: 12

Course duration

2 Days

Classroom Requirements

Room set up as horseshoe and large enough for team activities, or with break-out rooms for team activities. Overhead projector, flipcharts.

Format
  • Presentation
  • Written Exercises
  • Interactive Activities
Objectives

After this course a student should be able to

  • Evaluate the importance of interview planning and preparation
  • Describe techniques for effective information gathering
  • Design questions to facilitate the interview process
  • Develop interview goals and define outcomes
  • Structure and conduct interviews
  • Identify interpersonal factors that can contribute to successful interview
Course outline
  • Introduction
  • Positioning Interviewing Skills
  • Planning and Preparation
    • Planning
    • Collecting information
    • Reviewing charts
    • Preparing to interview
    • Compiling questions
    • Reviewing questions
  • Conducting the Interview
    • Interviewing skills
    • Preparing to interview
    • Conducting the interview
    • Reviewing the interview
  • Following the Interview
    • Follow-up actions
    • Evaluating information
    • Cross-checking information
  • Conclusion
    • Post-workshop assessment

 
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Wintrac Inc.
16523 SW McGwire Ct.
Beaverton OR 97007
 
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