Lotus Training : Lotus Domino 6 Mail Administration

During this course you configure traditional Notes mail as well as standards-based SMTP mail transfer and delivery. You set up several mail clients, including Notes, Internet mail (POP3), iNotes for Microsoft Outlook, and a Web browser for Webmail and iNotes Web Access.

This course stresses the role of directories, including the Domino Directory, Directory Catalog, Mobile Directory Catalog, and Extended Directory Catalog, and how to make them available via Directory Assistance. It also covers the configuration of Domino to support LDAP requests.

This course also covers mail security for both Notes and Internet mail clients, including the use of X.509 certificates for digital signing and encryption.

This is an intensely practical course, offering significant hands-on experience with the Domino Server and Domino Administrator software.

Lotus Training Learning Objectives

In this course, you will learn how to:

Configure Intranet and Internet mail routing using the NRPC and SMTP protocols

Set up the Notes client to send and receive mail, set up an Internet mail client to send mail via SMTP and retrieve mail via POP3 or IMAP4 protocols, configure Outlook clients to use iNotes for Microsoft Outlook, and use a browser to access mail via Webmail or iNotes Web Access

Utilize the various directory types for mail addressing as well as for mail transfer and delivery

Configure the Domino Server to support name and address book lookups by Internet mail clients using LDAP

Configure the NRPC and SMTP Router controls and restrictions to improve routing performance and reduce unsolicited emails

Utilize Notes mail security features and serve as your own Internet Certificate Authority, create Server and client X.509 digital IDs, enable SSL, and digitally sign and encrypt mail sent to Internet mail clients

Support Notes calendar and scheduling, including inter-domain resource reservations

Configure Notes mail to use a Shared Object Store

Reduce Mail database size through Server-based archiving and by applying a Single Copy Template

Move Notes mail files using the Administration Process

Utilize mail monitoring, tracking, and journaling features

Monitor and troubleshoot mail transfer and delivery.

Lotus Training Audience

This course is part of a series of courses. Follow these paths to master all aspects of the Domino Server, Domino Administrator, and the administration of Lotus Notes and browser clients:

Courses later in the series assume that you have mastered the content of earlier courses.

This course is designed for LAN administrators who are responsible for supporting mail on Lotus Domino Servers, Notes Clients, and Internet mail clients and who:

Are proficient Notes 6 mail users

Have installed and configured a Domino 6 Server

Have taken the Domino 6 Administration Basics and Notes 6 Client Administration and Support courses or have the equivalent knowledge.

You will find the course especially rewarding if you have already installed a Domino Server and a handful of Notes Clients and have had some experience designing Notes databases.

Lotus Training Course duration

4 days

Lotus Training Course outline

Topic 1: Mail Overview
	Mail Terminology Message flow in Notes mail Message flow in Internet mail Choosing a mail client Notes client access to Internet mail Choosing a mail protocol
Topic 2: NRPC Message Transfer and Delivery
	Protocol independence Think Domino Domino Domain Domino Named Networks Multiple Domino Named Networks One WAN, multiple Domino Named Networks Multiprotocol servers Notes mail architecture Router task Exercise: Test mail delivery Message document internals
Topic 3: Notes Client Configuration
	Create mail Mail format Submit mail to recipient Deliver mail to user Read mail User Registration Exercise: Test mail delivery Mail Users view in Domino Administrator
Topic 4: Inter-Network Notes Mail Routing
	Do you even need Connection documents? Two Connections are needed Create Connection document Replicate the Domino Directory Explicit inter-domain addressing Error messages Exercise: Connection document Scheduling guidelines
Topic 5: Inter-Network Routing Topologies
	Serial topology Mesh topology Hub-Spoke topology Viewing the routing topology Exercise: Mail routing through a hub Non-Adjacent Domain document Exercise: Non-Adjacent Domain document Combining schedules On-Demand Routing Cluster connection
Topic 6: NRPC Restrictions and Controls
	Restricting mail sources Non-Adjacent Domain document restrictions (NRPC) Controlling message size Routing by mail priority Delivery Controls Encrypt all delivered mail Pre-delivery agents User Rules mail forwarding Configuration Mail Rules
Topic 7: Domino Directory and Mail Addressing
	Directory Terminology How directories are used for mail Return address of Notes clients Recipient fields Short names and nick names Router use of Domino Directory Local Address Book Finding users in the Domain
Topic 8: Directory Assistance
	Multi-domain companies Directory Assistance Configure Directory Assistance Exercise: Directory Assistance
Topic 9: Directory Catalogs
	Directory Catalog: condense and optimize Directory Assistance or Directory Catalog? Two versions of the Directory Catalog Create Directory Catalog Exercise: Create Directory Catalog Mobile Directory Catalog Multiple Directory Catalogs Extended Directory Catalog
Topic 10: SMTP Mail Transfer
	Before you switch to SMTP Turn on SMTP listener Scenario 1: SMTP transfer within your Domino Domain Internet addresses for Notes clients DNS configuration for transferring beyond Domino Domain Scenario 2: Transfer messages to/from the Internet via SMTP Exercise: Route mail via SMTP Scenario 3: Internal SMTP with SMTP to Relay Host Scenario 4: Internal NRPC with SMTP to Relay Host Scenario 4 Internal Server configuration Scenario 4 Relay Host configuration Scenario 4 routing documents Smart host On-Demand Routing Extended SMTP
Topic 11: SMTP Restrictions and Controls
	Outbound SMTP controls Relay control Realtime Blackhole Lists Inbound sender controls Inbound recipient controls Third-party products
Topic 12: LDAP Directory Service
	Other LDAP functions Directory Assistance and Directory Catalogs Configure LDAP on the Server LDAP client configuration What LDAP returns Exercise: Configure and test LDAP LDAP Server Console commands LDAP statistics
Topic 13: Notes Mail Security
	System-required security User-optional security
Topic 14: Meeting Scheduling Administration
	Calendaring versus Meeting Scheduling Supporting technology Schedule Manager operation Free time lookup Calendar Connector Free Time lookup failure Create Resource Reservation database Setup on Single Mail Server Exercise: Single Server set up Local Free Time System Personal Busytime database Add Busytime to the Replicator page Drawbacks of remote scheduling Setup on multiple Mail Servers in same domain Free time queries across domains Exercise: Multi-domain scheduling Non-Notes schedule exchange Calendar Connector over Notes Direct Dialup Resource administrator Server console commands Schedule statistics Troubleshooting Schedule interoperability through iCalendar
Topic 15: Single Copy Message Store
	Message components Multiple copy message store Single Copy Message Store Object store process Enabling shared mail Displaying information about shared mail Shared object store statistics Shared mail view Exercise: Shared mail Linking existing Mail databases Excluding Mail files Move/delete user Mail file Unlinking a shared mail database Other shared mail features Shared mail and other Server technologies Drawbacks
Topic 16: User Mail Database Administration
	Working with Mail databases Full text index Multiple replica databases Move user Mail database Delete a user Mail database quotas Setting Mail database quotas Limiting incoming message size Database size logging Database white space Compact Server-based Mail database archive Configure Server-based Mail database archive from Notes Run COMPACT to perform archive Configure Server-based Mail database archive from a policy
Topic 17: Mail File Design
	Mail database master design template Template association Multiple design templates Limiting message size Shared attachment database Single Copy Template Configure Single Copy Template Central forms database
Topic 18: Mail Monitoring
	Router status Server Console commands Hidden Memo fields Mail logging Supplemental logging Logging level Mail statistics Mail Trace Mail probes
Topic 19: Mail Tracking and Reporting
	MTC Server task User tracks mail What the tracking request tells you Tracking across domains Track mail in Domino Administrator Report on tracked mail MTC console commands Exercise: Mail tracking and reporting
Topic 20: Message Journaling
	Configure message journaling Mail Journaling database security
Topic 21: Internet Mail Clients
	License implications POP3 POP3 client configuration Exercise: POP3 client configuration MIME and message fidelity Exercise: Send MIME encoded message IMAP Notes and IMAP interoperability IMAP configuration Server side Modifying user Mail for IMAP Automatic modification of Mail for IMAP Convert existing mail files to use IMAP IMAP4 configuration Client side iNotes Access for Microsoft Outlook Requirements for iNotes Access for Microsoft Outlook
Topic 22: Internet Certificate Authority
	Internet mail client security overview Anonymous access Name and password authentication Name and Password Authentication over SSL Create Servers Internet Certificate Procedure 1: Configure the Certification Authority process Procedure 2: Create the Internet Certificate Procedure 3: Create Certificate Requests application Procedure 4: Create Server keyring file Procedure 5: Enable SSL on the Server Internet client authentication Procedure 6: Request Internet Certificates for Internet mail clients Procedure 7: Create Internet Certificates for Notes clients
Topic 23: Internet Mail Client Security
	Internet certificates for signatures and encryption Outlook Express signs message Notes client signs message Notes client accepts senders certificate for encryption
Topic 24: Browser Access to Mail
	Browser mail client Server-side requirements for WebMail Using WebMail Downsides of WebMail Installable Java applets Exercise: Access mail via browser iNotes Web Access Open iNotes Web Access Going offline with DOLS Subscribe to your iNotes account iNotes Sync Manager console Sync Options iNotes Sync Manager Options Exercise: Install and use the DOLS client
Topic 25: Troubleshooting and Performance
	MAIL.BOX administration Checking for dead mail Held mail Message transfer retry interval Message time-out value Troubleshooting submission errors Troubleshooting transfer errors Transfer errors and route cost Troubleshooting delivery errors Create/restore a deleted user mail Exercise: Mail errors Custom Delivery Failure Messages Mail performance

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