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Managing Teams
Overview:

This course gives students the tools to help ensure that their team runs efficiently while maintaining a high level of motivation and satisfaction among individual team members. Topics covered include developing and using a project plan, establishing accountability among team members, conducting meetings efficiently, helping the team make good decisions, handling conflict productively, and rewarding team accomplishments appropriately.

Audience:

Managers or supervisors

Prerequisites

None.

Course duration:

1 day

Course outline:

1. Building a Solid Foundation

  • Welcome
  • The team management model
  • Resource considerations
  • Developing a team charter
  • Developing and using a project plan
2. Defining team roles and styles
  • Clarifying team membersí roles
  • Productive team member roles
  • Destructive team member roles
  • Personal style
  • Personal style assessment
3. Effective team leadership and support
  • Leading and coaching hand in hand
  • Defining leadership responsibilities
  • Team leader as team coach
  • Building trust as a leader
  • Team management rating assessment
4. Managing an Efficient Team
  • Efficient team management
  • Team communications
  • Conducting meetings efficiently
  • Team accountability chart
  • Checking progress
  • Making decision making matter
  • Five steps to reaching consensus
  • Avoiding group think
5. Avoiding the Pitfalls
  • Handling conflict
  • Communication issues
  • Troubleshooting
  • Ten guidelines for getting your team back on track
6. Fostering future success
  • Measuring the teamís success
  • Team assessment
  • Assessing individual effectiveness
  • Rewarding accomplishments

 
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16523 SW McGwire Ct.
Beaverton OR 97007
 
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