Email Us   Phone : 503-259-0312   
  Home    |    Instructor-led Training    |    Self-Paced Learning    |    Online Training     


Contact Us   -   Why Choose Wintrac   -   Clients    

Courses
ADA
Adobe
Agile
AJAX
Android
Apache
AutoCAD
Big Data
Business Analysis
Business Intelligence
Business Objects
Business Skills
C++ programming
Cisco
Citrix
Cloud Computing
COBOL
Cognos
ColdFusion
COM/COM+
CompTIA
CORBA
CRM
Crystal Reports
Datawarehousing
DB2
Desktop Application Software
DNS
Embedded Systems
Google Web Toolkit (GWT)
IPhone
ITIL
Java
JBoss
LDAP
Leadership Development
Lotus
Machine learning/AI
Macintosh
Mainframe programming
Microsoft technologies
Mobile
MultiMedia and design
.NET
NetApp
Networking
New Manager Development
Object oriented analysis and design
OpenVMS
Oracle
Oracle VM
Perl
PHP
PowerBuilder
Professional Soft Skills Workshops
Project Management
Rational
Ruby
Sales Performance
SAP
SAS
Security
SharePoint
SOA
Software quality and tools
SQL Server
Sybase
Symantec
Telecommunications
Teradata
Tivoli
Tomcat
Unix/Linux/Solaris/AIX/
HP-UX
Visual Basic
Visual Foxpro
VMware
Web Development
WebLogic
WebSphere
Websphere MQ (MQSeries)
Windows programming
XML
XML Web Services
Other
Secrets of Management Success
Overview:

Thriving as a manager can often pose a challenge to many professionals as they have never received training or they do not understand the various facets that comprise being a manager. This course offers skills and tools to help managers understand their own supervisory styles, develop responsible employees, decrease struggles and conflict, encourage “accountable moments” as learning opportunities, and provide appropriate workplace counseling when needed.

Audience:

Managers interested in fulfilling their managerial potential.

Prerequisites

None.

Course duration:

1 day

Course outline:

1. The New Work Environment

  • What’s different?
  • Is work the new family?
  • The nature of your job
2. Supervisory Styles
  • What’s your supervisory style?
  • Downpour
  • Lightning
  • Fog
  • Sunny
  • Foundational skills
  • Showing empathy
  • Practice
  • Application
3. The Model for Keeping Responsibility Where it Belongs
  • Model overview
  • Step 1: Manager empowers employee
  • Step 2: Employee owns the task/problem
  • Step 3: Manager supports but doesn’t solve
  • Step 4: Employee learns from task/problem
4. Applying the Model to Behavior and Performance Problems
  • Case study 1
  • Case study 2
  • Case study 3
  • Case study 4
  • Application
5. Counseling and Mentoring
  • Counseling for performance improvement
  • Set limits on “confidential” conversation
  • Create a fair, flexible and supportive work environment
  • The next step: mentoring

 
About us
Contact us
Careers at Wintrac
Our Clients
Why Wintrac


Register for a free training CD-ROM drawing
Refer a client or instructor and earn $$$


Wintrac Inc.
16523 SW McGwire Ct.
Beaverton OR 97007
 
© Wintrac, Inc. All rights reserved.                                                                               Site Map   |   Terms of Use   |   Privacy Policy