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Team Foundations
Overview:

A teamís success depends on its cohesion and a teamís cohesion depends upon how well built the teamís foundation is. In this course, students will learn how to identify the characteristics of effective and ineffective teams, handle and avoid conflict among team members, and make decisions and reach consensus with other group members.

Audience:

Managers or supervisors

Prerequisites

None.

Course duration:

Half day

Course outline:

1. The Basics of Teams

  • Todayís teams
  • Definition of team
  • Informal teams
2. Phases of Team Development
  • Team characteristics assessment
  • Characteristics of effective teams
  • Lifecycle of teams
3. Personality Types
  • Benefits of using the Myers-Briggs Type Indicator ô
  • Self-assessment and validation
  • Opposites create balance
  • Flexing to other preferences
4. Resolving Team Conflict
  • Teams and conflict
  • Five styles of handling conflict
  • Steps to confronting and resolving conflict
  • Escalation
5. Making Decisions
  • Methods of making decisions
  • Five steps to reaching consensus
  • Avoiding groupthink

 
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16523 SW McGwire Ct.
Beaverton OR 97007
 
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